Who We Are

Monfared Shop ("we," "our," or "us") is committed to protecting your privacy and handling your personal information with care. As a data controller, we ensure that your data is managed in compliance with relevant laws.

Scope of This Policy

This Privacy Policy explains how we collect, use, and protect your personal data when you interact with Monfared Shop. It also highlights your privacy rights and how to exercise them.

Data We Collect and How We Use It

We collect personal data to provide a smooth experience when you shop with us. Since we do not offer online payment, your interaction with us primarily involves communication and order processing.

• Contact Information (e.g., name, phone number, address):
  Used to communicate with you, process your orders, and arrange delivery.
• Order Details (e.g., product preferences):
  Collected to manage your orders and ensure timely delivery.
• Feedback or Queries (e.g., messages or calls):
  Used to respond to your inquiries and improve customer service.

We may also use anonymized data to analyze trends and enhance our services.

Lawful Basis for Processing

We ensure your data is processed lawfully, fairly, and transparently based on:

• Performance of a Contract: For order processing and delivery.
• Legitimate Interests: To enhance services and ensure effective communication.

Data Sharing

We do not sell your personal data to third parties. However, we may share data with trusted logistics providers to ensure smooth delivery of your orders.

Data Security

We employ measures to safeguard your data against unauthorized access, misuse, or loss.

Retention Periods

We retain your data only for as long as necessary to fulfill the purposes described above or as required by law.

Your Rights

Under applicable data protection laws, you have the right to:

• Access your personal data.
• Request corrections or updates.
• Object to specific processing activities.
• Request data deletion or transfer.

To exercise your rights, contact us at: alimonfaredtrd@gmail.com.

Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated through our website or direct communication.

Contact Us

If you have any questions or concerns about this policy, please reach out to us:

• Phone:
  +971 4 2618441
  +971 50 4626 525
• Email:
  alimonfaredtrd@gmail.com